Queanbeyan region natural gas charges — residential
The natural gas tariffs below apply to residential customers in the Queanbeyan region from 1 July 2010. Accounts issued on or after this date will, where appropriate, be charged on a pro-rata basis.
For a full schedule of fees and charges please refer to the 
Natural Gas (Queanbeyan) schedule of charges from 1 July 2010.
The associated miscellaneous fees and charges (from 3.1 to 3.13 below) will apply from 1 July 2010.
You may also bundle your natural gas, electricity, internet and telephony services and receive great savings!
For further information and terms and conditions please refer to the NSW natural gas supply contract and customer charter.
Refer to the table below for service charges.
1 |
Residential |
GST-
exclusive |
GST-
inclusive |
1.1 |
Always Home@ActewAGL plan* |
| |
Supply fee (¢/day) |
46.05 |
50.655 |
| |
Usage rate (¢/MJ) |
1.673 |
1.8403 |
1.2 |
Always Home@ActewAGL Saver plan* |
| |
Supply fee (¢/day) |
46.05 |
50.655 |
| |
Usage rate (¢/MJ) |
1.673 |
1.8403 |
1.3 |
Always Home@ActewAGL Saver Plus plan |
| |
Supply fee (¢/day) |
58.47 |
64.317 |
| |
Usage rate (¢/MJ) |
|
|
- First 49.315 MJ/day
- Thereafter
|
1.463
1.588 |
1.6093
1.7468 |
* The Always Home@ActewAGL plan and Always Home @ActewAGL Saver plan merged on 1 July 2005.
3 |
Miscellaneous fees and charges — NSW (Queanbeyan region) |
GST-
exclusive |
GST-
inclusive |
| 3.1 |
Account establishment fee |
$23.80 |
$26.18 |
| 3.2 |
Account establishment fee (pensioners) |
$11.70 |
$12.87 |
| 3.3 |
Collector call fee |
$36.10 |
$39.71 |
3.4 |
Disconnection/reconnection fee |
$84.80 |
$93.28 |
3.5 |
After-hours reconnection |
$121.50 |
$133.65 |
3.6 |
High bill field visit |
$59.30 |
$65.23 |
3.7 |
Late payment fee |
$11.70 |
$12.87 |
3.8 |
Dishonoured payment |
$25.40 |
$27.94 |
3.9 |
Special meter read |
$50.90 |
$55.99 |
3.10 |
Network disconnection fee |
$126.20 |
$138.82 |
3.11 |
Network reconnection fee |
$93.90 |
$103.29 |
3.12 |
Meter testing charges:
- 12 cubic metres
- 33 cubic metres
- 85 cubic metres
- 300 cubic metres
- 880 cubic metres
|
$50.80
$72.60
$97.00
$364.90
$973.60
|
$55.88
$79.86
$106.70
$401.39
$1,070.96
|
3.13 |
Security deposit
(refund after residential bills paid on time for one year) |
Up to 1.5 times the average quarterly account (standard charge $150)(no GST) |
Payment assistance
ActewAGL offers a range of flexible payment options.
If you would like information on these or if you need payment assistance, call us on 13 14 93.
If you genuinely cannot afford to pay your account and ActewAGL is unable to assist, you may also apply to the energy and water unit of the
ACT Civil and Administrative Tribunal (ACAT), telephone 6207 7740, for assistance.